This page contains information about the processing of personal data, including the use of cookies on The Directorate of Health is the controller regarding personal data which is processed in connection with visits to the website

Visits to the website

Every time someone visits our website, our system automatically collects data and information from the user's computer. The following data is collected, but only stored in anonymised form after the end of the session:

  • part of the IP address of the user's call system, anonymised in abbreviated form
  • time and duration of the visit
  • pages and files opened during the visit
  • the website that the user was visiting before they visited our website (referral page)
  • search terms used by users to gain access to the website, and search terms used during internal searches
  • visits to external websites accessible via links on our website
  • system information from users (operating system, browser, browser language, device type, screen resolution)

The legal basis for the temporary storage of data and log files while you are visiting the site is Article 6(1)(f) of the EU’s General Data Protection Regulation.

The Directorate of Health hires server services for from Hetzner Online GmbH, which is based in Germany. All traffic to the site is therefore routed to their servers in Germany.

The Norwegian Directorate of Health uses the Google Analytics tool to monitor the number of visitors to the site, how the site is used and the origin (country/place) of the site traffic. IP addresses are anonymised immediately, so it is not possible to identify visitors.

Processing of the aforementioned data allows us to analyse how users use our website. Analysing the data that is collected enables us to collect information about use of the individual components of the website. The purpose of the data collection is to enable us to assess the website's goal attainment and continually improve the content and user-friendliness of the site.

Use of cookies

We use cookies to make our website more user-friendly. Some elements of the website require the user's browser to also be identified after a change in page.

Cookies are text files that are stored in the browser or in the browser of the user's computer system. When a user visits a website, a cookie can be stored in the user's operating system. This cookie contains a characteristic string which enables the browser to be identified when the website is opened again.

You will be informed of the use of cookies the first time you visit our website. Information will be displayed at the top or bottom of the browser window ("We use cookies"). This message will be displayed until you click the "OK" button.

If cookies are enabled in your browser (e.g. Internet Explorer/Edge, Mozilla, Firefox, Google Chrome, Opera), up to eight cookies will be stored on our website:


  • Type: Tracking
  • Duration: 10 minutes
  • Function: Used to throttle the number of requests, limit the collection of data in high-traffic areas.


  • Type: Sporing

  • Duration: 2 years

  • Function: Used to produce visitor statistics through client-ID.


  • Type: Sporing
  • Duration: 1 day
  • Function: Used to record how the website is used.


  • Type: Service
  • Duration: Session
  • Function: Used to load Readspeaker.


  • Type: Service
  • Duration: Session
  • Function: Used to check whether JavaScript is enabled.


  • Type: Service
  • Duration: 1 week
  • Function: Used to save language selections.


  • Type: Service
  • Duration: 1 year
  • Function: Used to save language selections between sessions.


  • Type: Service
  • Duration: 1 week.
  • Function: Used to store information if the user has consented to the use of cookies.

The legal basis for the processing of personal data using essential cookies is Article 6 section 1(f) of the EU’s General Data Protection Regulation. In the case of cookies which are used for tracking purposes, the legal basis is Article 6(1)(a) (consent-based).

The purpose of using technically necessary cookies is to facilitate use of the website. Some features of our website cannot be offered without the use of cookies. For these, the browser has to be recognised even after a change in page.

The website uses tracking and analytics cookies to improve the quality of the website and its content. Through the analytics cookies, we learn how the website is used, so that we can continually improve what we offer. The user must consent to the use of tracking and analytics cookies the first time they visit the website.

Cookies are stored on the user's computer, which in turn transmits data from the computer to our website. This ensures that you, as a user, have complete control over the use of cookies. By changing your browser settings, you can disable or restrict the transfer of cookies. Cookies that are already stored can be deleted at any time. This can also be done automatically. 

You can manually delete all cookies or set your browser to automatically delete all cookies at the end of a session. If cookies are disabled, you may not be able to use all features of the website.

Integration of third party services and content

We use content or services from third party providers on our website.

This always assumes that third party providers know the IP address of the users, because they need it in order to send the desired content. The IP address is therefore required in order to present the content. We want to make sure that we only use such content if a provider needs the IP address in order to provide the content. Third parties may also use what are known as ‘pixel tags’ (invisible graphics, also known as ‘web beacons’) for statistical purposes. ‘Pixel tags’ can be used to evaluate information, such as the number of visitors to the different pages of this website. The anonymous information can also be stored in cookies on the user's device. If you would like more information about the purpose and scope of data collection by third party providers, as well as the further processing of it, please read the respective providers' privacy policies.

We use the following third party services and content:


We include the text-to-speech function of ReadSpeaker from ReadSpeaker, Dolderseweg 2A, 3712 BP Huis ter Heide, Netherlands

Privacy Policy 

Want to find out more?

To learn more about how the Directorate of Health processes personal data and your rights in connection with our processing off personal data, see the Directorate of Health's Privacy Policy at

Questions about the Directorate of Health's processing of personal information and the use of cookies should be addressed to the Data Protection Officer at

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